Question 1

Does WEJHA CMS include AI Analytics?

Accepted Answer

AI-supported audience analytics capabilities are under development. Contact WEJHA to confirm current availability, scope and compatibility with your project.

Question 2

Can I try WEJHA CMS before subscribing?

Accepted Answer

WEJHA offers a trial option so organizations can explore the platform before selecting a paid plan. Visit the pricing page for the current trial details.

Question 3

Can I monitor my digital signage screens remotely?

Accepted Answer

Yes. The centralized dashboard allows authorized users to monitor connected devices and manage content without visiting every location.

Question 4

Which devices and media players are supported?

Accepted Answer

WEJHA CMS supports multiple operating systems and compatible digital signage players. Compatibility should be confirmed based on the devices included in your project.

Question 5

Does WEJHA CMS support multiple users?

Accepted Answer

WEJHA CMS includes user-management capabilities that allow organizations to assign access according to team roles and responsibilities.

Question 6

Can different content be displayed at different locations?

Accepted Answer

Yes. Content can be assigned according to the screen, location, audience, campaign or publishing schedule.

Question 7

Can WEJHA CMS manage screens across multiple locations?

Accepted Answer

Yes. WEJHA CMS is designed to manage individual screens or multi-location digital signage networks through one centralized account.

Question 8

How does WEJHA CMS work?

Accepted Answer

WEJHA CMS connects compatible displays and media players to a centralized cloud dashboard. Users can upload content, organize screens, create schedules and publish updates remotely.

Question 9

What is digital signage software?

Accepted Answer

Digital signage software is a platform used to create, schedule, publish and manage content across connected digital displays. It allows organizations to control multiple screens without updating each display manually.

Question 10

Do you provide digital signage displays only, or also a management system?

Accepted Answer

We offer both. WEJHA provides a comprehensive digital signage system, including hardware, software, and content management tools (CMS). Additionally, we offer full-service solutions, such as installation, maintenance, and technical support, ensuring seamless operation and maximum impact for your business.

Question 11

How much does digital signage cost?

Accepted Answer

Digital signage costs depend on various factors, including the type of screen (indoor or outdoor), size, resolution, and additional features such as interactive touch capabilities. WEJHA offers both purchase and rental options to fit different business needs. Contact us for a customized quote based on your requirements.

Question 12

What is the warranty period for WEJHA digital signage?

Accepted Answer

All WEJHA digital signage solutions come with a two-year warranty, covering manufacturing defects and technical issues. Additionally, we offer professional installation and maintenance services to ensure seamless operation and long-term performance.

Question 13

Do you support content creation by using predefined templates?

Accepted Answer

Yes, we offer support for content creation using predefined templates.

Question 14

Is WEJHA free?

Accepted Answer

Yes, for the first three months, new users can try WEJHA for free with the trial plan.

Question 15

Do you provide digital signage rental services?

Accepted Answer

Yes, WEJHA offers digital signage rental services for events, exhibitions, and temporary promotions, allowing businesses to leverage dynamic displays.

Question 16

Is digital signage suitable for marketing and advertising?

Accepted Answer

Digital signage is a powerful tool that enhances engagement, boosts brand visibility, and increases sales. WEJHA screens offer:
                                    - Dynamic Content – Update promotions and offers in real-time.
                                    - High Engagement – Motion graphics attract more attention than static signage.
                                    - Targeted Messaging – Deliver personalized ads based on location and audience.
                                    - Cost-Effective – Reduces printing costs and signage replacements.
                                    - Remote Management – Control and schedule content across multiple locations.

Question 17

Is my information and content secured?

Accepted Answer

Yes, your information and content are secured on WEJHA. We prioritize the security and privacy of your data through encryption protocols and robust security measures.

Question 18

Can businesses customize the content displayed on the screens?

Accepted Answer

Yes, WEJHA provides a smart Content Management System (CMS) that allows businesses to tailor advertisements and promotions based on AI insights, optimizing marketing strategies and customer engagement.

Question 19

How does AI improve promotions and advertisements?

Accepted Answer

AI analyzes the demographic attributes of people in front of the screen, such as age and gender, to display more relevant promotions, helping advertising campaigns better understand their customers.

Question 20

What AI technology does WEJHA use in its digital signage?

Accepted Answer

WEJHA utilizes advanced AI-powered analytics to recognize age, gender, and clothing brand logos to enhance user experience and deliver more relevant content.

Question 21

What is the maximum content that can be uploaded using a trial account?

Accepted Answer

The maximum content that can be uploaded using a trial account is 1 GB.

Question 22

How many user login credentials do we get with a single WEJHA account?

Accepted Answer

With a single WEJHA account, you receive one user login.

Question 23

Which file formats do we support?

Accepted Answer

We support MP4 videos, as well as JPEG, GIF, and PNG images.

Question 24

Where can WEJHA digital signage be used?

Accepted Answer

WEJHA digital signage can be utilized across a wide array of settings, including retail stores, restaurants and cafes, corporate offices, healthcare facilities, transportation hubs, hotels and resorts, educational institutions, entertainment venues, government buildings, financial institutions, and public spaces.

Question 25

Can I customize the size of the LED Screen?

Accepted Answer

Yes, LED screens can be customized to fit your specific size requirements, whether you need a small display or a large video wall.

Question 26

What is the difference between LED and LCD digital signage?

Accepted Answer

LED displays offer higher brightness and energy efficiency, making them ideal for outdoor and large-format displays, while LCD screens provide high-resolution visuals with a sleek, lightweight design, perfect for indoor environments.

Question 27

Do WEJHA digital signage screens support AI?

Accepted Answer

Yes, WEJHA digital signage solutions integrate AI-powered technology to enhance engagement and optimize operations. AI analyzes demographic data like age, gender, and foot traffic. Businesses gain valuable insights for data-driven decision-making, improving marketing strategies and operational efficiency. With AI, digital signage becomes more interactive, increasing customer satisfaction and boosting sales.

Question 28

Are WEJHA's outdoor screens weatherproof?

Accepted Answer

Yes, our outdoor digital signage is designed with high brightness, anti-glare coating, and weatherproof enclosures, making it ideal for all outdoor environments.

Question 29

I own a restaurant—what are the best digital signage solutions for my business?

Accepted Answer

Here are the best solutions for your business: 
                                    - Stretched Bar Screen Display 
                                    - Wall-mounted single-shade screen 
                                    - Dual Side Kiosk 
                                    You can learn more about our screens and their types by visiting the F&B Solutions.

Question 30

Do you provide digital signage rental services?

Accepted Answer

Yes, WEJHA offers digital signage rental services for events, exhibitions, and temporary promotions, allowing businesses to leverage dynamic displays without long-term investment.

Question 31

How many types of LED Displays are there?

Accepted Answer

LED displays come in several types, including indoor, outdoor, flexible, transparent, floor LED displays, and others, each designed for specific applications. Visit our product page to learn more about our LED display options.

Question 32

What types of digital signage screens do WEJHA offer?

Accepted Answer

We provide a variety of digital signage solutions, including: 
                                    - Indoor Digital Signage – Wall-mounted screens, standing kiosks, and video walls.
                                    - Outdoor Digital Signage – High-brightness, weatherproof screens for outdoor advertising.
                                    - Interactive Signage Systems – Touchscreen kiosks and interactive wayfinding solutions.
                                    - Digital Menu Boards – Ideal for restaurants, cafes, and QSRs.
                                    - Transparent LED Screens – Perfect for storefronts and high-end retail.
                                    - Electronic labels - Ideal for retail, supermarkets, pharmacies, warehouses, and more for real-time pricing and product updates.

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